Shipping Policy for Pakistan

Thank you for choosing Goodelazz as your preferred online shopping destination. We aim to provide you with a seamless shopping experience and ensure prompt delivery of your orders. Please review our shipping policy below:

  1. Delivery Areas: We currently offer shipping services across Pakistan, covering major cities and towns. However, remote areas may experience slightly longer delivery times.
  2. Shipping Partners: We have partnered with reliable logistics providers to ensure efficient and secure delivery of your orders. Our shipping partners include trusted names in the industry.
  3. Order Processing Time: Once your order is successfully placed and payment is confirmed, we strive to process and dispatch your package within 1-2 business days. Please note that orders placed on weekends or public holidays may be processed on the next business day.
  4. Delivery Time: The estimated delivery time varies depending on your location. Typically, you can expect your package to be delivered within 3-5 business days after dispatch. Remote areas may require additional time for delivery.
  5. Shipping Charges: We offer competitive shipping rates based on the weight, dimensions, and delivery location of your order. Shipping charges are calculated and displayed at the checkout before you complete your purchase.
  6. Tracking Orders: Once your package is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment and estimated delivery date on our website or with the designated courier service.
  7. Delivery Attempts: Our shipping partners will make multiple attempts to deliver your package to the provided shipping address. In case of unsuccessful delivery attempts, they may contact you for further instructions or reschedule delivery.
  8. Order Status Updates: We will keep you informed about your order’s progress through regular email notifications. You will receive updates regarding order confirmation, dispatch, and tracking details.
  9. Delayed Shipments: While we strive to deliver your orders within the estimated time frame, please note that unforeseen circumstances such as weather conditions, public holidays, or other logistical challenges may cause slight delays. We appreciate your patience and understanding in such situations.
  10. Order Modification/Cancellation: If you wish to modify or cancel your order, please reach out to our customer support team as soon as possible. Once the order is dispatched, modifications or cancellations may not be possible.
  11. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support within 48 hours of delivery. We will assist you in resolving the issue and arranging for a replacement or refund, as per our return policy.

For any further inquiries or assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to ensure your shopping experience with Goodelazz is delightful and hassle-free.

Note: This shipping policy is subject to change, and any modifications will be updated on our website accordingly.

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